Office Hydration—Minus the Delivery Drama

John DeYonker
Jun 25, 2025By John DeYonker

What just changed
Primo Water closed its all-stock merger with BlueTriton Brands (parent of ReadyRefresh) late last year, creating Primo Brands Corp. and folding multiple delivery fleets into one system. 

Since the hand-off, businesses from Westchester to Fairfield County report the same pattern: missed drop-offs, surprise fee increases, and hour-long hold times.

Four pain points we hear from local offices

  • Storage creep – pallets of 42-lb bottles hogging the copy-room floor.
  • Invoice roulette – fuel surcharges and deposit line items that swing month to month.
  • Unrealiable Service – it's the water company's world, and we're just living in it. Deliveries that are delayed, cancelled, repeated, and more are common occurenences.
  • Safety & HR – staff hauling heavy jugs, plus the occasional spill on a slick break-room floor.

How a bottle-less cooler fixes all of it

  • Zero inventory. Water is filtered on demand from your existing cold-water line—nothing to lift, stack, or reorder.
  • Flat monthly fee. One predictable charge covers the cooler, filters, and any service calls.
  • Built-in sustainability. Cutting jug deliveries slashes plastic use by up to 90 % and removes dozens of truck miles per location each year.
  • Safer workplace. No 42-lb bottles to lift; ADA-friendly dispense height and touch-free options available.

Local service, real people
We’re headquartered on Sound Beach Ave. in Greenwich. When you call, you reach a tech—never a ticket queue. Most service issues are resolved within one business day.

📞 203-204-3914 ✉️ [email protected]