Office Hydration—Minus the Delivery Drama
Jun 25, 2025·By John DeYonker
What just changed
Primo Water closed its all-stock merger with BlueTriton Brands (parent of ReadyRefresh) late last year, creating Primo Brands Corp. and folding multiple delivery fleets into one system.
Since the hand-off, businesses from Westchester to Fairfield County report the same pattern: missed drop-offs, surprise fee increases, and hour-long hold times.
Four pain points we hear from local offices
- Storage creep – pallets of 42-lb bottles hogging the copy-room floor.
- Invoice roulette – fuel surcharges and deposit line items that swing month to month.
- Unrealiable Service – it's the water company's world, and we're just living in it. Deliveries that are delayed, cancelled, repeated, and more are common occurenences.
- Safety & HR – staff hauling heavy jugs, plus the occasional spill on a slick break-room floor.
How a bottle-less cooler fixes all of it
- Zero inventory. Water is filtered on demand from your existing cold-water line—nothing to lift, stack, or reorder.
- Flat monthly fee. One predictable charge covers the cooler, filters, and any service calls.
- Built-in sustainability. Cutting jug deliveries slashes plastic use by up to 90 % and removes dozens of truck miles per location each year.
- Safer workplace. No 42-lb bottles to lift; ADA-friendly dispense height and touch-free options available.
Local service, real people
We’re headquartered on Sound Beach Ave. in Greenwich. When you call, you reach a tech—never a ticket queue. Most service issues are resolved within one business day.
📞 203-204-3914 ✉️ [email protected]